Terms & Conditions

Make sure that you agree to the following terms and conditions because your further use and browsing of the above website www.Bdot.gr implies your express and unconditional consent and agreement with them.

1. INTRODUCTION

Bdot.gr is an online store offering specialized eyebrow care products at retail and wholesale prices for partners via the Internet, which belongs to an Individual Enterprise, based in Thessaloniki, 22 Pavlou Mela 22, with VAT number 128946890, D’ Thessaloniki, hereinafter referred to as COMPANY. The visitor/user of the website is invited to read carefully the present terms of use and to visit/use the pages/services of Bdot.gr only if he/she accepts them in full. By entering this website, the visitor/user is presumed to have taken note of the terms of use, accepts these terms and waives any claim that may arise from his/her visit to Bdot.gr.

Bdot.gr reserves the right to add, modify and/or remove at any time any item and/or information contained therein as well as to temporarily or permanently discontinue part or all of its services without any notice at its sole discretion.

Any invalidity of any of the terms of this Agreement shall not invalidate the remaining terms. The non-exercise by Bdot.gr of its rights under these terms does not imply a waiver of these rights. Bdot.gr is not responsible for violation of these terms due to reasons of force majeure, such as but not limited to extreme weather conditions, earthquakes, floods, fires, emergencies, etc.

The use of this website by each user is at his/her own sole risk. The content of this website does not constitute and cannot in any way be interpreted as providing advice, direct or indirect encouragement to users to take any action. The evaluation of the content of this website is at the discretion of each user, who assumes responsibility for the use of any part of this website.

In case of non-acceptance of any condition of use, the use of Bdot.gr is expressly prohibited.

2. INFORMATION/PRODUCTS PROVIDED

Bdot.gr is committed to the quality, completeness and validity of the information provided on this website, both with regard to the identity of Bdot.gr and the services provided by it, subject to any technical or typographical errors, which cannot be foreseen or have occurred unintentionally or interruptions in the operation of this website for reasons of force majeure. In particular, Bdot.gr is not responsible for defective products and / or untrue information regarding the goods of its suppliers and contained in this website. The relevant responsibility lies exclusively with the individual suppliers.

3. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS – SIGNS

All the content of Bdot.gr, including images, graphics, photographs, drawings, texts, the services provided and generally all the files of this website, apart from the expressly mentioned exceptions (copyright of third parties, partners and institutions), constitute intellectual property, registered trademarks and service marks of Bdot.gr and the company and are protected by the relevant provisions of Greek law, European law and international conventions and treaties. Other products or services mentioned on the electronic pages of this website and bearing the trademarks of the respective organisations, companies, partner organisations, associations or publications, are their own intellectual property and therefore these organisations are responsible for them.

It is prohibited any copying, distribution, modification, alteration, modification, modification, modification, reproduction, distribution, distribution, transfer, sale, republication, sending data to another computer (upload) in any way of any information (as a whole, partial or summary) provided on this website in any way or means, including sending them on the Internet or making the information available on the Internet in any other way without the prior written permission of the COMPANY.

4. PERSONAL DATA OF VISITORS/USERS

COMPANY is committed to protect the personal data of visitors/users of the website Bdot.gr and to comply with the relevant provisions on personal data protection (Law 2472/1997 for the protection of the individual from the processing of personal data) as applicable.

The provision of data that constitute personal data is not required for navigation on Bdot.gr or for access to its content, except in those cases where in order for a visitor/user to have access to certain offers, he/she must first become a member of Bdot.gr.

However, if the visitor/user wishes to order products and to ensure the possibility of communication with him/her and more generally for the support, promotion and execution of the transactional relationship with him/her, it is possible that he/she may be asked to disclose his/her personal data (such as name, profession, e-mail address, date of birth, etc.). Any personal data of users are intended solely for the purpose of executing orders and contracts concluded through Bdot.gr for the provision of products. Also, visitors/users during their registration to the services of Bdot.gr have the possibility, if they wish, to request to receive information about new products of this e-shop as well as existing offers either from the company itself or from partner companies by email to their registered email address or with a promotional-informative message via SMS to their mobile phone. In this case, the visitor/user agrees that the information submitted to Bdot.gr is complete, correct, true, accurate and valid and that if they change, they will inform the relevant service of Bdot.gr so that the registration information is kept complete, correct, true, accurate and valid. If the user wishes to discontinue communication for promotional reasons, it is sufficient to visit the contact form of the website www.Bdot.gr, where he/she can declare his/her wish at any time. Members remain solely responsible for all transactions carried out under their personal password, username and account in general. Members agree to notify Bdot.gr immediately for any unauthorized use of their account and any breach of security that has occurred and/or may occur. Also, members are solely responsible for the careful use of their account and the formal withdrawal from their account at the end of each fiscal year. Bdot.gr is not liable for any harm or damage resulting from the failure of members to respect and follow this clause. By registering on Bdot.gr the user consents to the use of his personal data by COMPANY as responsible for their processing through automated means either by itself or through any other person appointed by COMPANY to carry out the processing on its behalf.

However, because unauthorized third parties may be able to read users’ messages sent over the Internet, users are advised not to send by e-mail information that they wish to remain confidential.

Registered users and those who provide their personal data on the website Bdot.gr, have the right to request and receive from the COMPANY the following information: a) all personal data concerning them, b) the purposes of processing and any recipients, c) the correction of their data kept in the file, as well as the right to raise any objections to the data concerning them.

Registered users have the right to request at any time and without charge the deletion of their data at any time by sending an email to info@Bdot.gr.

The disclosure of personal data by the users of Bdot.gr in this way constitutes acceptance of the terms of use of these data in accordance with the present. If the user does not consent to the use of his/her personal data as described above, he/she will not have to fill in the relevant fields.

5. SAFETY

Bdot.gr makes every reasonable effort to safeguard users’ personal data by adhering to strict security measures, which at the discretion of Bdot.gr may be changed or modified. Users are however informed that sending confidential information via e-mail services is not the safest way to send confidential information, as it entails risks of unauthorized third parties reading this information.

To ensure the protection of users’ personal data, your transactions in our online store Bdot.gr are protected by Eurobank’s highest on-line security systems which guarantee a secure transaction environment. With this security technology, every item you enter in our e-shop is encrypted before it goes online and then the authenticity of the message and the server where the message came from is investigated.

Finally, personal security is the password that the user gives when becoming a member of www.Bdot.gr. Bdot.gr recommends that users, for security reasons, change their password regularly and avoid using the same and easily detectable passwords.

6. UNDERAGE USERS

Bdot.gr is against the collection of data of minors, i.e. people under 18 years old.

7. OTHER INFORMATION PROVIDED BY VISITORS

If the visitors of Bdot.gr use the communication possibilities provided by this website to provide information other than personal data, such as suggestions about the website or ideas for advertisements and products and any other relevant information, such information, suggestions and ideas come into the possession of Bdot.gr with the consent of the visitor and can be used/exploited by Bdot.gr in any way (e.g. reproduction, modification, disclosure to third parties, etc.).

8. ETHICS AND LIABILITY OF USERS/MEMBERS – DAMAGE/COMPENSATION

The visitor/user of this website is solely responsible for its lawful use and is obliged to refrain from any illegal act and abusive behaviour as well as from adopting illegal practices and practices of unfair competition.

The visitor/user is prohibited to send or transmit through Bdot.gr illegal material. Such material is considered to be material that violates the rights of third parties (indicatively, intellectual and industrial property rights, privacy and data protection rights) and/or is false, inaccurate, threatening, abusive, insulting, offensive, vulgar, violent, defamatory or incites criminal acts. It is also prohibited for visitors/users to cause harm in any way to minors, to forge or otherwise alter the identifiers of users/members for the purpose of misleading them about the origin of the content transmitted through Bdot.gr, the posting, publication, sending or use of any other means to install any unsolicited advertising or other content related to the promotion of products or services or third party websites, the sending of unsolicited and uninvited emails by the recipient and any other promotion of undesirable content. Harassment of third parties in any way is prohibited. Visitors/users agree that they will not compromise the security of this website and that they will not prevent any user from accessing this website. The use of the website for illegal purposes will result in civil and criminal penalties. The visitor/user agrees and accepts that Bdot.gr bears no responsibility for material with the above characteristics, which comes from third parties and is hosted on the website and in no case can it be considered that Bdot.gr endorses or accepts such content.

The user/member understands and accepts that using the services of Bdot.gr may be exposed to offensive, immoral or illegal content.

In case Bdot.gr is notified that any content causes moral damage or other damage to a third person, it reserves the right to proceed immediately to the deletion of this content and at the same time to terminate the operation of the account of the user/member who violates the terms of this. Bdot.gr declares that it will cooperate with any police or judicial authority in order to reveal the identity of any user who publishes or transmits such material or information.

Visitors/users are committed that the information they submit to Bdot.gr is complete, correct and accurate, that they comply with the rules of Greek Law and especially with the provisions of telecommunications legislation, that they refrain from any illegal and contrary to good morals use of Bdot.gr and that they do not violate any kind of rights of third parties and, in particular, personal privacy.

In the event that a visitor/user causes technical damage to the website or the systems that transmit the website to the visitors/users, he/she is liable for any damage resulting from such damage and assumes any expense for the restoration of the damage.

Also, the visitor/user of Bdot.gr understands and accepts that he/she retains the exclusive responsibility to compensate Bdot.gr and its partners for any legal dispute that may arise between him/her and third parties due to the content that he/she makes available for posting, publication or other transfer through the services of Bdot.gr as well as in case of inaccurate registration of data during registration or updating of data and in general in case of any violation of the present terms of use.

9. DURATION

The visitor/user understands and accepts that Bdot.gr reserves the exclusive right, without any prior notification, to discontinue the use of his/her access code(s) to its services and/or to discontinue the availability of its content to visitors/users who it believes have violated the letter and spirit of these terms of use. Bdot.gr does not bear any obligation towards the visitor/user for the above interruption or for any claim related to the above interruption.

10. LIMITATION OF LIABILITY

Bdot.gr is not liable to its customers/users for any damages that may arise from the execution or not of their order (except in the cases of paragraph 13 “Returns of Products”.

Bdot.gr reserves the right to the time of delivery of goods in cases of force majeure.

Bdot.gr can not guarantee the availability of products, but guarantees the timely notification of end consumers about their unavailability.

Bdot.gr is not responsible for any form of damage suffered by the visitor/user of the pages, services, options and contents of Bdot.gr, which he/she undertakes on his/her own initiative and responsibility (e.g. Indicatively but not limited to damage due to illegal acts of third parties such as interception or decryption of codes and data, the spread of viruses during the use of the website or the reproduction (download) of elements of its content, problems that may occur during the use of computers (e.g. loss of data, etc.), etc. Bdot.gr is used as it is, without any explicit or implicit guarantee and depending on its availability. Bdot.gr makes reasonable efforts for the maintenance and availability of its content. Nevertheless, users accept that Bdot.gr is entitled to modify and/or temporarily or permanently suspend all or part of its content with and/or without notice to users, since availability may be affected by users’ equipment, by other communication networks, by the large number of people trying to use Bdot.gr at the same time or by other causes. Therefore, Bdot.gr does not bear any responsibility for any kind of damage (positive, consequential, negligent, intracontractual or other) resulting from the inability of users to access it, the cessation of all or part of it, the delay, non-delivery, interruption or poor quality of reception of its services or loss of their content, the existence of any kind of errors. In any case, Bdot.gr reserves the right at any time to temporarily or permanently suspend the operation of all or part of the service for maintenance or upgrading purposes or for any other reason.

Bdot.gr does not warrant that the pages, services, options and contents will be provided without interruption, without errors, that this website will be secure, that errors will be corrected on this website or that the server that makes Bdot.gr available is free of viruses or other harmful elements. The cost of any corrections or services is borne by the visitor/user and in no case by Bdot.gr.

11. COOKIES

Bdot.gr may use cookies to identify the user. Cookies are small text files, stored on the hard drive of each user, do not take note of any document or file from the user’s computer and are used only to facilitate the user’s access to specific services, for marketing purposes and for statistical purposes, in order to determine the areas in which the services of Bdot.gr are useful or popular. The user can configure their server not to receive cookies, either in total or on a case-by-case basis. In this case, the user cannot access these services any further.

12. LINKS TO OTHER WEBSITES

Bdot.gr may contain links to other websites. The interconnection of Bdot.gr with other websites through links is only for the convenience of visitors/users. These websites are not under the control of Bdot.gr and therefore Bdot.gr is not responsible for the availability, content, privacy policy, quality and completeness of their services. Bdot.gr is not responsible for any direct or indirect damage to users/visitors, resulting from the use of the possibility of interconnection with another website through links or from the use of data and information contained in any similar website. Therefore, for any problem that arises during their visit/use, the visitor/user must contact directly the respective websites and pages, which bear full responsibility (civil and criminal) responsibility for the safety, legality, validity of the content of their websites and the provision of their services excluding any liability of Bdot.gr. Bdot.gr in no way should be considered to endorse or accept the content or services of these websites and the pages to which it refers or links to them in any way.

13. PRODUCT RETURNS

Returns of products at the COMPANY’s charge

The customer has the right to return the products purchased from this online store at the COMPANY’s expense in the following cases:

1. If through the fault of Bdot.gr the wrong products have been sold (error in receiving the order, pricing, shipping, etc.). In this case, the customer can either refuse to accept the product in the first place or request its return. Returned products must be in perfect condition, sealed, complete and without any damage. The packaging of the product must be the one that normally accompanies the product and must be in perfect condition.
2. If through the fault of Bdot.gr products were sold of poor quality (damaged in transit, with poor packaging, DOA, etc.). In this case, the customer must not accept the receipt of the product and contact this online store. In case the customer accepts to receive the product, Bdot.gr will not accept any return and therefore will not make a replacement. In addition, in case the customer does not return the product then, no new product will be sent and the customer will have to place a new order/purchase. The product should be returned in the condition in which it was delivered.

In both of the above cases, the maximum return period may not exceed fourteen (14) calendar days from the date of receipt.

Returns of products at the customer’s charge

The customer reserves the right to return the products purchased, without any compensation and without any obligation to communicate the reason for which he/she wishes to return the products, within fourteen (14) calendar days from the date of receipt. In this case, the direct cost of returning the products will be charged. Returns will be accepted only if the products that the customer wishes to return are in exactly the same condition in which they were received, i.e. without having been unsealed or their packaging has been tampered with. The customer must complete and send to Bdot.gr the relevant withdrawal form that will be found on this website within the above deadline.

In case of return of the products, the refund corresponding to the products ordered by the customer will be completed within 15 days from the date that Bdot.gr will receive the returned products. The refund can also be made by crediting the customer’s bank account, which will be notified to Bdot.gr in time and in writing. Otherwise, the customer can choose to have the amount credited to their account for future purchases.

The cost of returning products may change in case of some offers, such as: “Free Exchange for purchases over X EUR”.

General

In any case of return of products, the customer is obliged to deliver intact and in perfect condition and all documents, which accompanied the product (e.g., DATA, Ap. Retail, marketing material or any other promotional material etc.).

14. GUARANTEE

Bdot.gr does not provide any guarantee either for the quality or for the suitability of the products sold for any specific purpose, nor does it guarantee the safety and protection of the users of these products. Such guarantees, if provided, are offered only by the manufacturers and the customer must be informed about them on the packaging of the product. Any telephone information made by Bdot.gr regarding manufacturers’ warranties is simply and only for the convenience of the customer and in no way constitutes a guarantee of Bdot.gr.

15. ORDERS/PRODUCT DELIVERY/SHIPPING COSTS

General

Orders are accepted and orders are only shipped within Greece. Shipments are made daily except Sundays and holidays between 9.00 am – 15.00 pm.

The various product offers that appear in this online store are valid until stocks are exhausted.

Prices

The prices listed are the final prices, i.e. VAT is included. Bdot.gr reserves the right to change prices without prior notice to customers. In any case, however, the customer at the time of receipt of the product ordered will pay the price, which was indicated at the time of the order.

Order Completion/Confirmation

Upon completion of the order, the customer will receive from Bdot.gr by email and/or by phone the confirmation and the order number.

Cancellation of the order

Before the order is completed, during the online ordering process, the customer can click on the corresponding field “Cancel” and thus proceed to the automatic cancellation of the order.

Modification of the order

After the order has been completed, changes can be made if requested within 24 hours and if your order has not already been shipped.

Product availability

If a product ordered by the customer is not available, then Bdot.gr will contact him via email and / or phone, within a reasonable period of time from the placement of the order, in order to inform him when it is likely to be delivered. If the customer considers that the time of receipt of the product does not satisfy him, he can cancel the order of the product in question while any other order can be executed normally.

Tracking the order

Bdot.gr enables the customer to monitor the progress of his order, through the informative emails he receives each time his order changes its status. Also, at any time, the customer can enter the “My Account” field and enter his/her username and password in order to be informed about the status of his/her order.

Delivery of products

If the purchase was made via credit card to ensure the holder of the credit card, the delivery of the products is made only to the buyer, who must receive the order in person by presenting his original identity card or passport and his credit card. It is forbidden for a third person to receive the order unless the buyer authorises a third person in writing. In the case of written authorisation, the authorised person will have to show the above documents in order to complete the delivery of the products made by credit card.

Delivery Time

Delivery is made within 5-10 days from the day of the order and depends on the availability of the products. In exceptional cases and if the customer has been informed beforehand, the delivery time may be extended. Delivery method The receipt of the products is exclusively via courier company.

Shipping/Replacement expenses

Regardless of the method of payment (by credit card or cash on delivery), any shipping and handling costs of cash on delivery are in any case borne by the customer-purchaser and are paid by the latter to the courier company’s employee upon delivery and receipt of the products.

Shipping costs for all of Greece are calculated based on the weight of the products. There may be a difference in charges if more than ONE carrier is offered by our online store. From time to time we may also offer discounts on Shipping Costs.

16. METHODS OF PAYMENT

PAYMENT BY CREDIT CARD

The Bdot.gr online store accepts Visa and Mastercard/Maestro credit cards through the secure online platform in Piraeus Bank environment.

There is no option to pay in instalments but the amount will be paid in one lump sum. The amount of the one-off payment includes the value of the products and the shipping costs.

For purchases made by credit card, the customer should follow the instructions found in this online store. In the order form you will find, you will have to fill in the number and expiry date of your credit card. The credit card will be charged if the credit card’s details and validity are checked and certified. The customer is solely responsible for the correct recording and truthfulness of the credit card details.

In each case of purchase, the buyer must also be the holder of the card used for the transaction.

PAYMENT ON DELIVERY OF THE ORDER AT THE CUSTOMER’S PREMISES (CASH ON DELIVERY)

The customer pays the courier company’s employee, who acts on behalf of Bdot.gr, upon delivery of the order to his/her premises.

PAYMENT BY BANK DEPOSIT

The customer can pay for the order through a bank deposit at the cooperating banks in Greece, such as National Bank, Piraeus Bank or Eurobank. The Order Dispatch process will start as soon as we confirm the amount paid into our account, which means that if the deposit is made from a different bank, we will have to wait until it appears to us, while from the same bank the transfer is usually immediate.

17. COURIER SERVICES

The delivery of the products is made by partner courier companies, to which Bdot.gr forwards the personal data of the users, such as full name and shipping address, in order to enable the delivery and execution of orders.

18. DELAY OF THE ORDER

The order may be delayed for the following reasons:

1. The product has been delayed to be shipped from our supplier. In this case, Bdot.gr will contact the customer to ask him/her if he/she wants the order to be delivered without this product or to be offered an alternative. This item will be shipped to the customer upon receipt in our warehouses.
2. The product has already been discontinued and is not available. In this case, Bdot.gr will contact the customer to provide an alternative solution.
3. During periods of extreme weather or strikes and in case of force majeure, which may affect the transport and delivery of the customer’s order. In this case, Bdot.gr will contact the customer as soon as possible in order for the latter to state whether he/she wishes to complete the order under these circumstances.
4. In the event that it is impossible to contact the customer by phone and/or email (e.g. if there is a problem with the order, either in relation to the product or in relation to the payment) because, for example, the customer’s details are not correctly updated.

19. APPLICABLE LAW AND JURISDICTION

The present terms of use and the use of the Bdot.gr website are governed by Greek Law, by the applicable legal provisions of the European Union and by the relevant International Treaties. In the event that any of these terms and conditions are found to be invalid or void, such invalidity or voidability shall not affect the validity of the remaining terms and conditions. Competent for the resolution of any dispute that may arise from the use of the Bdot.gr website or regarding the interpretation or application of these terms of use or on account of them is the Athens Courts.

20. CONTACT

For any clarification related to Bdot.gr, users can call 694 555 7977 or contact Bdot.gr at info@Bdot.gr.